NanoString Technologies, Inc.

Instrument Field Service Engineer

Location: Boston, MA

Company Description:

NanoString® Technologies manufactures and sells the nCounter^TM Analysis System, a platform that utilizes a novel digital technology that is based on direct multiplexed measurement of gene expression and offers high levels of precision and sensitivity (<1 copy per cell). The technology uses molecular barcodes and single molecule imaging to detect and count hundreds of unique nucleic acids in a single reaction for use in both research and molecular diagnostic applications.

Job Description:

We are seeking an experienced Field Service Engineer to join our Instrument Service group to perform installation, preventative maintenance, and repair of nCounter™ Digital Analyzers and Prep Stations. The Digital Analyzer is a state-of-the-art automated high resolution imaging system, and the Prep Station is a multi-channel liquid handling robot utilized in sample preparation. The position is field based in Boston, but will require up to 50% travel throughout the East Coast and Europe.

Requirements:

• Located within 1 hour travel time of Cambridge, Massachusetts.
• Mechanical, Electrical or Bio-Engineering B.S. degree with 2-5 years of relevant field service experience.
• Thorough understanding of state-of-the art hardware and software QC methodologies.
• Familiarity with fluorescence microscopy and robotic systems is preferred.
• General knowledge of genetic analysis techniques (DNA microarrays, gene expression analysis, and quantitative PCR) is useful.
• Experience working in a QSR certified organization is considered a plus.
• Capable of working independently and in a team environment, communicating relevant scientific data effectively in oral and written format, working in a timely manner to meet defined deadlines, and representing NanoString Technologies effectively in the field.

Additional Qualifications Include:

• Installing instrumentation in both research and medical diagnostic laboratories in accordance with IQOQ procedures.
• Performing annual preventative maintenance procedures on systems installed at customer sites.
• Documenting all activities and updating/maintaining instrument configuration databases in compliance with all Quality Assurance procedures.
• Interfacing with the commercial team and NanoString customers directly when performing instrument service and technical support.
• Communicating service concerns with our OEM partners.
• Providing front-line troubleshooting on any system issues.

NanoString Technologies, Inc.

Email: jobs@nanostring.com

NanoString Technologies, Inc. is an Equal Opportunity Employer

Submitted: 07/29/2010